FAQs

FAQs
Click on the headings below to reveal answers to questions that we are frequently asked. For any questions not answered here, please contact us.

How far away from Petersfield do you travel?

We do work all over the United Kingdom and Europe. Frames are prefabricated in our framing yards and transported to site for assembly virtually anywhere. We have built several frames in France and have a carpentry team working for us in Bas Normandy.

How do I get an estimate of costs for the oak frame and the overall build costs?

Estimating the frame is the easy part, we often work off planning drawings or even sketches provided by you. General build costs can be calculated on an assumed build cost per square metre. Please talk to us.

Will it cost me anything to come and talk to you?

Our conversations and site visits are free and without obligation. In some circumstances we may charge for consultancy work such as surveys of historic structures, 3D computer models, and design work but only if extensive and complex.

Are you Architects as well as Oak Framers?

Yes. We offer a full architectural service in house. Our Architects are bound by the RIBA code of conduct and will always put your interests first, however in employing our Architect the assumption is that you will want to build in timber.

How do I judge quality of service of your company?

The Green Oak Carpentry Company has an excellent reputation for quality and service. We are the only company who has won the Wood Awards Gold three times, two of our projects have been on the Stirling Prize short list and we have many satisfied clients. We can put you in touch with former clients who will talk to you and help you to come to your own conclusions, please talk to us, we are knowledgeable, friendly and want to help.

How do I place an order and what happens next?

We require a 10% deposit to place the order and book a slot in our fabrication programme. We will discuss programme and all your requirements with you and your architect (if applicable) to get things under way. For a medium sized project like a small house frame or large extension it usually takes 8 weeks to achieve signed off drawings at which time timber can be ordered. All our work is bespoke, there are no standard components and each frame is unique.

What are your payment terms?

90% of an oak frame is fabricated offsite. The 10% deposit covers the drawings and engineers checking, 30% is required once timber arrives in our yard, and once fabrication commences this is followed by two stage payments of 25%. On completion of assembly the final payment of 10% becomes due.

How secure are pre-payments to you for the frame?

Experian gives The Green Oak Carpentry a 4 star rating. This is a very high score and we are pleased to say that our business has no borrowing.

Is the advice you give underwritten by your insurers?

Yes. We carry Professional Indemnity insurance to the sum of £500,000 for each and every claim.

Are your frames underwritten?

Yes, all our frames carry a warranty against defective workmanship and materials for 6 years. Problems are very rare but if they do occur we take this very seriously and do our utmost to make sure all is well. Even after a warranty has expired we will do all we can to help.

How do I insure my oak frame house?

There are two usual routes to achieving this:

  1. Employ an architect. A full service includes; planning submission, detailed design and contract administration. Once the building is complete the architects produces a final certificate and your project becomes insured under the architects ‘Professional Indemnity’ insurance.
  2. Alternatively companies like NHBC, Zurich, Building Plans and others insure buildings with oak frames without much difficulty, on the proviso that the building is well designed and executed.

How do I choose a suitable Architect to design my oak frames house?

The Green Oak Carpentry Company offers a full architectural service. Alternatively we can help you choose a suitable architect. It is not essential that your architect has worked with an Oak frame before but it does help them to understand the unique characteristics of an oak framed structure if they have. Having said that we regularly offer our help and advice and the benefit of our experience to architects to ensure the project is a success.

I have building plans, how do I find out if they can be turned into an oak frame?

Send us your scheme design and we will propose some ideas and associated costs (not all schemes translate well into an oak frame.) Sometimes a partial oak frame may offer the most suitable solution, in conjunction with a conventional build.

Does an oak frame building have to be timber clad?

Not at all; timber frames can be clad with virtually any material, they may have a brick or masonry external skin, and be rendered, glazed or tile hung. They are also ideal used in conjunction with straw bale, Hempcrete and other eco cladding systems such as SIPs.

I have an architect already, how do I ensure their design will translate into an oak frame?

It must be remembered that Oak frames are modular, that is to say usually built in a system of bays and fabricated off-site. Ask your architect to come and meet us, we are happy to help.

How do I ensure I am getting the best value-for-money for my build including the oak frame?

Get the detailed design and engineering of your building and the frame completed, then tender the drawings. We can help you to achieve this and may be able to offer a price for the detailed design of the frame up to this point and then price the work along with two or three other framing companies. The same will apply to your builder.

Are oak frames suitable for self-build projects?

Oak frames are ideal for this purpose. Once the sub-structure works are complete and the frame has been assembled by us, the cladding and roof work, internal finishes, etc., can be completed at your leisure. Sometimes frames are left unclad in the open for a number of years before finishing. This represents no problem at all and may actually be beneficial as it slows the drying of the frame.

Brochure

For pictures and information about our complete service please download our brochure (PDF format).

Download

Need some advice?

We would be pleased to discuss your project with you. Whatever your budget we will work with you to produce an affordable, functional and beautiful building.

T: 01730 892 049
E: enquiries@greenoakcarpentry.co.uk

"Thanks for the excellent job which has just been completed on the Oak Frame extension to the above property. Not only is the quality of the work faultless, it is a true work of art, which will bring endless enjoyment to me and my wife. The end result has surpassed our wildest expectations."

Ray Nicolaides

"Thank you for the frame that you have just finished at Rogate. It was a miserable wet day, yesterday and John and team carried on regardless. We are delighted with the overall look and also the mouldings to the members. As usual, the frame was millimetre accurate and will be easy to take forward to complete the building."

Bob, Trembath Associates

"Just to say that it looks fabulous, and all who survey it are wonder-struck. Best wishes and many thanks to you all."

Simon, National Trust

"Everyone is very impressed with the finished result and I thought I would just take the opportunity of belatedly giving my thanks to you and your team for a job very well done. I have submitted the bridge for a Civic Society award for next year and have every expectation of its success."

P White, Northholt & Greenford Countryside Park Manager

"We wanted to write to you to express our profound gratitude for the excellent work you have done on our building scheme. It cannot have been easy to pick up the project from another architect when there were still a number of issues unresolved, but you have done so brilliantly and remained calm throughout, even at fraught times. We really do appreciate that you have gone the extra mile for us. We have all enjoyed working with you and have been so impressed with the quality of your work."

Alastair, The Early Years Project